Our online store processes payments through the Pin Payments payment gateway, which is a secure platform for processing credit card payments. Their software, systems and procedures have been assessed and certified to the Payment Card Industry Data Security Standards (PCI-DSS), a set of industry standards developed to keep card details secure.
Haigh's Chocolates is also compliant with the PCI-DSS, with security audits and compliance checks being completed regularly. Additionally, we do not keep transactional card details from your online purchases, and do not offer a facility for you to keep your card details on file with us.
When placing a phone order with our Customer Care team, your payment is processed through the Commonwealth Bank's Simplify payments platform. We will never record your credit card details for any purpose beyond making the payment, and any recorded copy will be destroyed immediately once payment is made.