Once you have paid for your order it is processed in our system and of course we aim to dispatch your order as quickly as possible.
A completed order cannot be altered by you online so please contact us on the details below.
If you have a problem with the quality of the chocolate you purchased please let us know by contacting our team on the details below.
Be sure to include a description of what the problem is and some photos to help us assist you. Including a photo of the product label that shows the best before date is also helpful.
If you have a customer service enquiry or complaint, please let us know so we can follow up for you.
Email: customercare@haighs.com.au
Phone: 1300 HAIGHS (1300 424 447) (9am to 5pm Monday to Friday ACDT.)
International callers: +618 8272 1579 (9am to 5pm Monday to Friday ACDT)