Orders and Delivery

Shipping information

• What are the delivery timeframes for online orders?
• Can I ship to multiple addresses?
• What is the cost for delivery?
• How do I organise delivery to a hospital?
• How do you ship my order?
• How do you protect my order during warmer weather?

Tracking

• I am trying to locate my order. How do I track the delivery?

Online orders

• I was sent the wrong item, what can I do?
• Can I change my order or add something once it has been placed?
• When will my order be dispatched?
• How do I correct a mistake in my order?
• There is a problem with my delivered online order, who do I contact?
• When is your Customer Care Centre open?